hugoWREN is our go to company for all of our Mac concerns. We have benefitted by utilizing their services for over five years and have always received consistent, polite, efficient service. They have freed us of worrying about our tech issues and allowed us more time to concentrate on our business at hand. We will continue to use the services of this great company for years to come.
Aisha Fowlin Yetman
Laurence M. Deutsch Law Firm P.C.
Small businesses such as mine are so busy dealing with the day to day demands that it is helpful to have someone who can advise on ways to be more effective with our technology and business software. hugoWREN keeps me up to date with what I am using and what I can improve to make my company more efficient.
The team at hugoWREN is so knowledgeable, it makes working with them a no brainer. When I reach out, they listen, find the best path to take, and make the right recommendations. We have saved money working with them, which is the bottom line.
Excellent training and customer service. The hugoWREN tech was amazingly patient and we got the best advice on which system to get for our company. Our lives on both ends (shop and administration), are way easier than before.
Editions de Parfums
In moments of what can seem like total crisis it is important to have someone that is instantly available. The hugoWREN team has always been there when we needed help.
I love how easy it is to get help when I need it. I am the worst with technology and the hugoWREN team always makes it so easy to fix any issues in a timely manner. They explain things perfectly and when I need remote support they walk me through to proper steps to get things up and running fast.
I have used hugoWREN since the inception of my business over three years ago. From my first interaction with the team I immediately felt like I was in good hands. Working with hugoWREN has saved me time and money. I wish all IT support teams were so easy to understand and so personable!
hugoWREN has taken the time to learn our business and what’s crucial to how we operate. They have come up with creative, highly productive, and cost sensitive solutions for our business needs. The team has the ability to explain involved issues in laymen terms and with their assistance, our staff was trained and our business was up and running overnight. In the past nine months they have helped us expand to a second site, and we will be launching e-commerce weeks from now. We highly recommend their services.
Jesse de la Rama
Head of Operations
It’s comforting to know that in this technical world we live in there’s a tech doctor (so to speak), out there when we need one. Whether its remote log-in connectivity or computer crashes, the solutions have always been guided and straightforward and every experience has been satisfactory. There’s never been a service more interested in solving problems then the hugoWREN team.
From the beginning we felt comfortable with the whole team and that we are getting honest feedback. We’re happy with all of our experiences. Members of hugoWREN came by for an emergency and ended up calling Verizon and Time Warner for us to figure out tech related stuff so my team wasn't languishing with the providers trying to translate what we need or are looking for. It gives peace of mind that we are in good hands and working with people we like and trust.
David Weeks Studio
I enjoy working with hugoWREN because they are efficient, trustworthy, and have helped our startup business tremendously with our connection and network needs. Since our business opened, they have been there advising on how to operate more smoothly and its been very beneficial for our workflow. It’s really important in our design field to be able to stay up to date with the best hardware and software needs and I will always advise with them before we make any network or hardware decisions. It’s almost as if we have an internal IT department!
We feel thankful to have an IT dept without actually needing to have an IT dept. Everything is explained in a way that I feel fully informed to make the best decision for my business. I have never been led astray!
hugoWREN is incredibly knowledgeable, helpful, responsive, and organized. I have worked with them for several years and know that when I am working with them I am getting the most educated answers and advice. The team has helped us get to a whole new level of business. They are one of the most well respected group of techies in the community. I am very lucky to be their client.
Alcone Company & Mutual Hardware Corp.
I enjoy the responsiveness of hugoWREN customer service, the streamlined workflow design, and the personalized attention we get when needed. We think the team at hugoWREN is awesome.
Visitor Services Lead
BLDG 92/Brooklyn Navy Yard Development Corp
The hugoWREN team has always gone the extra mile to ensure that we are covered with what we need for our IT issues. Whether it is a networking issue or setting up a Point of Sale-things get handled the right way. Lucky we found this company!
Some of the best aspects of working with hugoWREN are their fast response time, how knowledgeable their team is, and their competitive pricing. Since our computers are proactively monitored, we have very little downtime. We can count on hugoWREN to come through and provide us with superior support.
Our overall experience with hugoWREN was nothing short of stellar. Working with the team allowed us to get up and running with very little learning curve. Having someone you know, not just some person over the phone, was invaluable to our success.
Kite + Key